Limited Warranty
1-YEAR LIMITED WARRANTY
All product and Natural High chillers come with a 1 year warranty. Natural High chillers are offered with an optional extended warranty for an additional charge. The length of warranty will be determined by your purchase, minimum of 1 year.
Natural High Wellness™ warrants the product to be free from defects in materials and workmanship.
The warranty term begins on the date of purchase. This limited warranty does not cover any
damage, deterioration or malfunction resulting from any alteration, modification, improper or
unreasonable use or maintenance, misuse, abuse, accident, neglect, exposure to excess
moisture, fire, improper packing and shipping (such claims must be presented to the carrier),
lightning, power surges, or other acts of nature.
Natural High Wellness™ warranty liability extends only to the replacement cost of the product. Natural High Wellness™ will not be liable for any consequential, indirect, or incidental damages of any kind, including injury, lost revenues, lost profits, or other losses in connection with the product. Some states do not allow limitations on how long an implied warranty lasts or the exclusion of incidental or consequential damages, so the above limitations or exclusions may not apply to you. The liability of Natural High Wellness™ under this limited warranty, if any, shall not exceed the original amount paid for the defective product.
Natural High Wellness™ will, at our discretion, repair or replace the product covered under this warranty. To request warranty service, please contact our support via email: erin@thenaturalhigh.com
If this product is returned to Natural High Wellness™ for repair the customer is responsible for
shipping charges to get the product to Natural High Wellness™. The product needs to be properly packaged for safe transport. This product must be insured during shipment. Customer
assumes all risks of loss or damage during shipment. After receiving the package Natural High Wellness™ will repair or replace the product at our discretion. Natural High Wellness™ will repackage and ship the product back to you at no additional cost within the continental 48 states, surcharges may apply outside of the continental 48 states. Natural High Wellness™ will not be responsible for any costs related to the removal or re-installation of this product from or into any installation.
Natural High Wellness™ will not be responsible for any costs related to any setting up this product, any adjustment of user controls or any installation cost of this product.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NATURAL HIGH WELLNESS™ SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. IF NATURAL HIGH WELLNESS CANNOT LAWFULLY DISCLAIM OR EXCLUDE IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN ALL IMPLIED WARRANTIES COVERING PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY TO THIS PRODUCT AS PROVIDED UNDER APPLICABLE LAW.
This limited warranty is void if (i) the void label has been removed or defaced, (ii) the product is not distributed by Natural High Wellness™ or (iii) this product is not purchased from an authorized Natural High Wellness™ reseller. If you are unsure whether a reseller is an authorized or not, please contact us.
