Privacy Policy for Natural High App

Natural High – Privacy Policy

Effective Date: 8/26/2025

Natural High Wellness (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Natural High mobile application (“App”). Please read this policy carefully. By using the App, you agree to the practices described here.

1. Information We Collect

We collect only the information necessary to provide and improve your experience with Natural High. This may include:

Information You Provide Directly

  • Account Information (Optional): If you create an account, we may collect your email address or name.

  • Wellness Data: If you log plunge sessions (duration, water temperature, notes), that information is stored so you can track your progress.

Information Collected Automatically

  • Device Information: We may collect basic device data such as model, operating system, and app version for troubleshooting and performance improvements.

  • Usage Data: We may collect anonymous analytics about how you use the App to improve features and functionality.

We do not collect sensitive personal information such as your precise location, financial details, or health diagnoses.

2. How We Use Your Information

We use your information to:

  • Provide core features (plunge logging, progress tracking).

  • Improve and personalize your user experience.

  • Troubleshoot technical issues and ensure app stability.

  • Communicate important updates (if you opt in to notifications).

We do not sell, rent, or trade your personal information to any third parties.

3. How We Share Your Information

We may share information only in the following limited situations:

  • With Service Providers: We may use trusted third-party tools for analytics or cloud storage to help us operate and improve the App. These providers are bound by confidentiality agreements.

  • For Legal Reasons: We may disclose information if required by law, regulation, or legal process.

  • Business Transfers: In the event of a company merger, sale, or restructuring, user information may be transferred as part of business assets.

We do not share your wellness data for advertising purposes.

4. Data Storage and Retention

  • Your plunge logs and any personal data are stored securely and retained only as long as necessary to provide the App’s services.

  • You may request deletion of your data at any time by contacting us (see Section 9).

5. Your Privacy Rights

  • Access and Correction: You may request access to your personal data and ask us to correct any inaccuracies.

  • Deletion: You can request deletion of your account or data at any time.

  • Opt-Out of Analytics: If analytics tracking is enabled, you may disable it in your device settings.

6. Children’s Privacy

Our App is not directed to individuals under 18, and we do not knowingly collect personal information from children. If we become aware that we have collected information from an individual under 18, we will delete it promptly.

7. Security Measures

We use reasonable technical and administrative safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

If you use the App outside the United States, your information may be processed in the U.S. or other countries where our service providers are located. By using the App, you consent to this transfer.

9. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

Natural High Wellness
Email: support@thenaturalhigh.com
Website: thenaturalhigh.com

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted within the App, and the effective date will be revised.